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How to scan in your satellite receiver.
 
 
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If you have any of the following models: Including GI Mini, GI 2120, GI 2121, GI 3158, GI 6199, GI 8120, Ferguson Ariva, GM Wizard HD / Wizard HD Vote - please click this link


For further details regarding your specific model, we recommend reviewing user manual supplied with hardware.
 
 
What you need to know first - applies to all satellite receivers. Below is a generic guide, so specific 'button presses' may be slightly different on your particular model.

How to scan complete satellite. Use this if there are many channel changes or receiver has not been updated for some time and you are missing multiple channels.

Only change settings mentioned. Do not change settings for LNB, Diseqc switch or anything other than the satellite / scan options as stated below.

It is recommended that you delete all existing channels prior to a new rescan, otherwise you may be left with the channels on old frequencies as well as the new ones, leading to confusion (not all models). If unsure, you can always run the rescan first (as a test), then delete all channels afterwards and rescan again - thus making sure box is 100% up to date.

Go to Menu on satellite receiver remote control. Look for channel or services manager. This may be in the installation or settings menu (services and channels being the same), look for delete or delete all option. 

Highlight all channels & delete, or find delete all option. If you cannot find a delete all option, review 'factory reset' or 'restore to default value' within settings. Sometimes when you select restore to default value, you may be then given the option of deleting all channels - if not when you reset the box, will not do any harm. Only issue may be if default language not in English - so Spanish, then you will have to change box back to English - review 'Idioma' in settings.


1. All European free to air satellite receivers, designed to work outside of the UK do not automatically update. Periodically you may need to run a rescan if channels change frequencies. Any major changes of satellite will cause this, generally periodic or single frequency scans are required infrequently.

2. Within the main menu, you will find an 'installation' or 'antenna / satellite' option. Select any Astra satellite at 28 degrees east. It does not matter if Astra 2A, B, C, D etc and you want to scan in 2E, 2F or 2G - as long as at 28 east you can select. Select any one satellite at 28-28.5 degrees east.

3. Once satellite at 28-28.5 degrees east has been selected, you should then seen a scan option. This may be in the same menu or you may need to to go back to the main menu - look for scan or scan services / installation option.

4. Select if available single satellite search. If there is an option for TP (transponder - single frequency search) or multiple satellite search, ignore.

5. Once you have selected satellite to scan and you have navigated to scan single satellite, you will see other options (usually within boxes) - will state free to air / all etc. Within this area you should also see an option to select 'blind scan'. Select this.

6. If done correctly you will start seeing channels drop in as box scans - make sure you save afterwards. If you cannot see an on screen save button option, you may find box saves - or gives option to do so when you press 'backup' to exit.

7. The 'blind scan' ignores all the frequency tables in the box, which may be out of date - the 'blind scan' takes an entire sweep of the satellite frequency range and will scan in anything receivable on your system. This makes sure your box is up to date with any new frequencies.

8. After scanning completed, you can then alter or delete the channels you do not want in the service or channel manager. Or you can set up favourites for just the channels you want (please refer to user manual).



If you are still missing channels after running a re-scan / blind scan - then this may indicate a weak signal or external fault, which may need reviewing separately.



One or two channels changed or missing? 

Or just wanting to scan a new channel?

How to scan a specific frequency for a new channel/s. Use this if you are missing one or two channels and just wish to scan these, rather than the whole satellite frequency spectrum.

Review the above link to find the missing channel frequency you require on satellites at 28 degrees east - either free to air or Sky. For example review channel 4 - which is on 10714 H 22000. Once you have determined this is the frequency you require for this channel, proceed to follow the instructions below.


Go into 'menu' via satellite receiver remote control
Find 'installation' or 'satellite installation' option and select.


You should now see a screen where the satellite name is usually listed at the top.


Some of the new channels such as the free to air channel 5's are on the new Astra 2E or 2F satellites, which may not be listed on your satellite receiver, as these are new satellites.  You can just scan the frequency on the existing Astra 2 or look for Astra at 28.2 E (East).


Underneath you should see an option where there is a frequency number: Example 10744 H If you click on this you should open up a further window which will allow you to select the frequency you require.


If you find that your receiver does not list the available frequency, look for an 'Add' or 'Edit' Tp or Transponder option - where you can type the new frequency in manually, save & scan. Review manual - even if you scan in incorrectly you cannot damage the receiver and can always delete additional scanned in channels later.


If you just scan the entire satellite by accident, rather than a single transponder, no harm is done - you can delete the unwanted channels in your channel organiser. May also be listed as 'services' or 'services organiser'.